Frequently asked questions

Frequently asked questions

Everything you need to know about sending money internationally with Monetty — fees, speed, security, and supported countries.

Monetty is a UK-headquartered international payments platform. You can send money across borders with transparent pricing, use a multi-currency account (receive, convert, fund transfers, and spend), and use a global debit card where available. We focus especially on corridors such as Europe ↔ Brazil, Europe ↔ Nigeria, Latin America ↔ Africa, USA ↔ Brazil, USA ↔ Nigeria, and Latin America ↔ USA, where traditional options are often slow or costly.

In many supported corridors—especially into parts of Africa and Latin America, and on many US-linked routes—funds can arrive in about a minute. Delivery always depends on the route, payment method, and any compliance checks. You will see an estimated time before you confirm each transfer.

Yes. Monetty uses identity verification (KYC), anti-money laundering (AML) monitoring, transaction screening, and encrypted transmission. An appointed MLRO oversees regulatory reporting. We work with independent UK regulatory advisers, including Fintech Compliance UK, on our compliance programme and FCA application—they are external consultants, not Monetty staff. Customer funds are handled according to applicable safeguarding and partner arrangements.

Monetty currently supports transfers to 120 countries across Europe, Africa, Latin America, and the USA. Available currencies and payment methods vary by country. Visit our Supported Countries page for the full list.

Sign up online or through the Monetty app in under two minutes. Complete identity verification (KYC) with a valid ID. Once verified, you can fund your account, see available balances in multiple currencies, convert, and send international transfers.

Visit our Support Center for step-by-step guides, or contact our team directly at hello@monetty.com. You can also reach us through the in-app support feature.

Monetty UK Limited is not currently authorised by the Financial Conduct Authority (FCA). We are pursuing authorisation; the outcome is for the regulator to decide. Trust & regulation on About covers partners, safeguarding, and independent advisers.

Need more guidance?

Ready to get started?

Open a Monetty account and send internationally with transparent pricing and fast settlement where our rails support it.

Visit support center

Open your Monetty account

Send, receive, and manage multiple currencies in one place. Move money in seconds — not days. No hidden fees.